Analytical Basis for Evaluating the Effect of Unplanned Interventions on the Effectiveness of a Human–Robot System

TitleAnalytical Basis for Evaluating the Effect of Unplanned Interventions on the Effectiveness of a Human–Robot System
Publication TypeJournal Article
Year of Publication2008
AuthorsShah, J. A., J. H. Saleh, and J. A. Hoffman
JournalReliability Engineering & System Safety
Volume93
Start Page1280
Date Published08/2008
Abstract

Increasing prevalence of human–robot systems in a variety of applications raises the question of how to design these systems to best
leverage the capabilities of humans and robots. In this paper, we address the relationships between reliability, productivity, and risk to
humans from human–robot systems operating in a hostile environment. Objectives for maximizing the effectiveness of a human–robot
system are presented, which capture these coupled relationships, and reliability parameters are proposed to characterize unplanned
interventions between a human and robot. The reliability metrics defined here take on an expanded meaning in which the underlying
concept of failure in traditional reliability analysis is replaced by the notion of intervention. In the context of human–robotic systems, an
intervention is not only driven by component failures, but includes many other factors that can make a robotic agent to request or a
human agent to provide intervention, as we argue in this paper. The effect of unplanned interventions on the effectiveness of
human–robot systems is then investigated analytically using traditional reliability analysis. Finally, we discuss the implications of these
analytical trends on the design and evaluation of human–robot systems.

URLhttps://interactive.mit.edu/sites/default/files/documents/ShahRESS.pdf